Privacy Policy for TommyDClothing

At TommyDClothing (“we,” “us,” or “our”), we are committed to protecting the privacy and personal information of our website visitors and customers (“you” or “your”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our website (www.tommydclothing.com) or engage with our services (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as non-personal information that is automatically collected when you use our website.

1.1 Personal Information You Provide

We may collect the following personal information when you interact with our Services:

  • Contact Information: Name, email address (e.g., [email protected] for communications), phone number (if provided), and shipping/billing address.
  • Account Information: If you create an account, we collect your username, password (stored securely in encrypted form), and account preferences.
  • Payment Information: When you make a purchase, we collect payment details (e.g., credit card number, billing address) through our third-party payment processors (e.g., PayPal, Stripe). We do not store full payment card information on our servers—this information is handled directly by our secure payment partners.
  • Communications Data: Information you provide when contacting us (e.g., questions, feedback, or support requests) via email, contact forms, or social media.
  • Marketing Preferences: Whether you opt in to receive promotional emails, newsletters, or other marketing communications.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect non-personal and technical information to improve your user experience and website performance:

  • Device & Browser Information: Type of device (e.g., smartphone, laptop), operating system, browser type, and version.
  • Usage Data: Pages you visit, time spent on pages, links clicked, referring/exit URLs, and IP address (to approximate your geographic location for service optimization).
  • Cookies & Similar Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., web beacons, pixel tags) to track website activity, remember your preferences (e.g., language, shopping cart items), and personalize content. You can manage cookie settings through your browser (note: disabling certain cookies may limit functionality of our website).

2. How We Use Your Information

We use your personal information only for legitimate business purposes, as outlined below:

  • Process & Fulfill Orders: To process your purchases, verify payment details, arrange shipping, and send order confirmations or delivery updates.
  • Provide Customer Support: To respond to your questions, resolve issues, and assist with requests related to your account or orders.
  • Improve Our Services: To analyze website usage, identify trends, and enhance the functionality, design, and performance of our website and product offerings.
  • Send Marketing Communications: To share promotional content (e.g., new product launches, sales, newsletters) if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us at [email protected].
  • Maintain Security: To protect our website, users, and business from fraud, unauthorized access, or other security risks (e.g., verifying account ownership, detecting suspicious activity).
  • Comply with Legal Obligations: To meet applicable laws, regulations, or legal requests (e.g., tax reporting, responding to subpoenas).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

  • Third-Party Service Providers: We partner with trusted third parties to help us operate our business and deliver Services (e.g., payment processors, shipping carriers like UPS or DHL, email marketing platforms, and website analytics tools like Google Analytics). These providers have access to your personal information only to perform specific tasks on our behalf and are required to protect your data in compliance with this Policy and applicable laws.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety (or the rights, property, or safety of others).
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the business transaction (we will notify you of any such transfer and ensure the new entity complies with this Policy).

4. How We Protect Your Information

We implement reasonable technical, administrative, and physical security measures to safeguard your personal information from unauthorized access, use, disclosure, or destruction. These measures include:

  • Encryption of sensitive data (e.g., passwords, payment information) using industry-standard protocols.
  • Secure servers and firewalls to protect against external threats.
  • Regular security audits and updates to our website and systems.
  • Limiting access to personal information to authorized team members who need it to perform their job functions.

While we strive to protect your data, no online service is completely secure. We cannot guarantee absolute security, and you acknowledge that there is a risk of unauthorized access to your information.

5. Your Rights Regarding Your Information

Depending on your location (e.g., European Union under GDPR, California under CCPA), you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request to update or correct inaccurate or incomplete information.
  • Deletion: Request to delete your personal information (subject to legal obligations, e.g., retaining order records for tax purposes).
  • Opt-Out: Opt out of marketing communications at any time (see Section 2 for instructions).
  • Data Portability: Request to receive your personal information in a structured, machine-readable format (if applicable).
  • Restriction: Request to restrict or limit how we use your personal information (e.g., if you dispute its accuracy).

To exercise these rights, please contact us at [email protected] with your name, contact information, and a clear description of your request. We will respond to valid requests within a reasonable timeframe (as required by law).

6. Children’s Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly. Parents or guardians who believe their child has provided us with information may contact us to request deletion.

7. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, partner stores). This Privacy Policy does not apply to these third-party sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before using them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or regulations. When we make changes, we will revise the “Last Updated” date at the top of this Policy and post the updated version on our website. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the updated Policy is posted constitutes your acceptance of the changes.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Last Updated: 2025.09.18